GUEST POST: Bryan Knowlton is a Certified Real Estate Appraiser in San Diego County, CA. Author of the annual Appraisal Management Company Directory since 2007. You can read his blog at http://www.appraiserincome.com and sign up for his FREE Appraiser Marketing System at: http://appraiserincome.com/appraiser-marketing-system/
I just happened to be doing my own appraisal invoice billing the other day and just finished up my phone calls trying to collect on some outstanding invoices. Most of the companies that I had a problem with have very legitimate answers and checks were being mailed.
For the 3rd week in a row I had to just leave a message for ES Appraisal / Evalonline because I couldn't speak to anyone directly in the accounting department. I followed up with emails and was starting to get discouraged, but figured it was an isolated incident.
I got a call from another concerned appraiser that was having problems collecting from ES Appraisal / Evalonline for months. They were owed thousands for appraisal fees and they were experiencing the same run around that I was getting.
Occasionally emails are received stating the profile has been updated and a check should be received in 2-3 business days. But the checks are never received. Claims are made that checks are mailed, but you can not speak to anyone directly.
The payment problems seem to have started in December.
I decided to make a post on my appraiser blog to see if any other appraisers were experiencing the same problem. Within an hour I was flooded with calls, emails and comments on the blog. All the appraisers were experiencing the exact same problem. Many of them had many thousands in unpaid invoices and were getting nowhere.
At the time of this guest post, I have yet to receive payment and I am still getting inquiries from other appraisers on how to collect this debt.
What seems to have worked with a number of appraisers that got stuck AppraiserLoft invoices is to contact the lender directly for payment. Other routes include contacting your state licensing agency, the BBB and of course calling daily and asking to speak with the president, manager, etc...
On Feb 15th I talked with Lori @ Es Appraisal and she stated they pay for all their appraisals, but there sometimes might be a delay on payments.
They run their checks once a month, usually on the work 30 days since submitted. This can sometimes result in delays on some payments being received for delivered appraisals. But with many appraisers comments below, it sounds like there are numerous appraisers experiencing payment problems.
Make sure to check your profile, confirm the address on your W9 is where checks should be mailed and update with a new W9 if needed.
Lori also stated you can email her directly with your account information, including your sign-up email and she will look in to it and contact accounting. Email her at [email protected]
Bryan Knowlton is a Certified Real Estate Appraiser in San Diego County, CA. Author of the annual Appraisal Management Company Directory since 2007. You can read his blog at http://www.appraiserincome.com and sign up for his FREE Appraiser Marketing System at: http://appraiserincome.com/appraiser-marketing-system/
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